Responsible Gaming
Gaming Should Be Entertainment
At Conservation des Océans, we believe that online casino gaming should be enjoyed as entertainment only. Gambling is never a reliable way to earn money or solve financial problems. It should only be played for fun, with money you can afford to lose.
We are committed to promoting responsible gaming practices and supporting our players in maintaining a healthy relationship with online gaming.
Age Verification
Online casino gaming is restricted to individuals who are 19 years of age or older in Canada, as per provincial regulations.
We take age verification seriously. All players must confirm they meet the legal age requirement before accessing our platform. If you are underage, we encourage you to seek support from a trusted adult or counselor.
Warning Signs of Problem Gambling
Do you recognize any of these warning signs in your gaming habits?
- Constantly thinking about gambling or past gaming sessions
- Needing to gamble with larger amounts to feel the same excitement
- Repeatedly trying and failing to cut back or stop gambling
- Chasing losses by gambling more to recover money lost
- Lying to family, friends, or healthcare providers about the extent of your gambling
- Using gambling to escape problems or relieve stress
- Continuing to gamble despite negative consequences (financial, relationship, or personal)
- Jeopardizing important relationships, jobs, or educational opportunities
- Borrowing money to fund gambling activities
- Feeling anxious or irritable when unable to gamble
If you recognize any of these signs, help is available. Please reach out to one of the support organizations listed below.
Self-Help Tools & Responsible Gaming Features
Our platform provides several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a gaming session or time period
- Time Reminders: Receive notifications about how long you've been playing
- Reality Checks: Pop-up messages that remind you of your gaming activity and current balance
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing our platform
- Account Closure: Permanently close your account if you wish to stop playing
These tools are available in your account settings. We encourage you to use them to set boundaries that work for your lifestyle.
Support Organizations in Canada
If you or someone you know is struggling with problem gambling, the following organizations provide confidential support and resources:
Canada
- Responsible Gambling Council
Website: www.responsiblegambling.org
A leading Canadian organization offering resources, treatment referrals, and research on problem gambling.
United States
- National Council on Problem Gambling
Website: www.ncpgambling.org
National helpline: 1-800-522-4700
Provides information, referrals, and support for problem gambling.
United Kingdom
- GamCare
Website: www.gamcare.org.uk
Offers free, confidential support and counseling for problem gamblers. - GamStop
Website: www.gamstop.co.uk
A national self-exclusion scheme for online gambling.
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
Provides counseling and support services for those affected by problem gambling.
All of these organizations offer confidential, judgment-free support. Reaching out is a sign of strength, not weakness.
Need Help? Take Action Today
If you are experiencing problems with gambling, or if someone you care about is, please don't hesitate to seek help. Problem gambling is treatable, and support is available.
Contact one of the support organizations above or speak with a healthcare professional. Many services are free and confidential.
Remember: You are not alone, and recovery is possible.